Blog
Our Commodores are here to help you understand and embrace cloud communications to modernize your voice and text messaging.
Blog
Our thinQers are here to help you understand and embrace cloud communications to modernize your voice and messaging.
5 Tips for Successful Cloud Migration: Unified Communications
Unified communications (UC) is moving to the cloud, and recent market research suggests the migration will be profound. Right now, unified communications penetration in the cloud is sitting at about 7%, but by the end of the decade, that figure is expected to jump to...
Continue Reading
Key Practices for Predictive Business Analysis
The better a business understands the environment in which it operates and the results of those operations, the better that business can steer future operations to maximize profit and efficiency. Predictive analysis is the science of using available data to anticipate...
Continue Reading
The Cloud Enables a Different Kind of Telephone System for Small Businesses
Cloud telephony services have made it possible for smaller businesses to enjoy the kind of sophisticated telephone systems that were once solely the domain of larger companies. Most people are familiar with the automated voice that instructs callers to "enter the...
Continue Reading
How Unified Communications Is Enhancing the User Experience
As connected technologies continue to advance, the concept of the "unified experience" is starting to overtake prevailing notions of unified communications. The unified experience integrates a range of data and information from various sources, presenting it in a...
Continue Reading
SIP Peering: How to Communicate for Less
Ever wondered why we pay carriers so much to communicate with each other? In the ever-evolving era of digital communications, it is easier and easier to save money -- or it should be. SIP Peering provides an alternative to traditional communication that saves...
Continue Reading
Unified Communications and New Opportunities for VARs
Clients today want a wide range of easily managed services that provide both breadth and depth of functionality and, increasingly, that include both cloud and mobile tech. This has given rise to an ever-growing Unified Communications as a Service (UCaaS) market,...
Continue Reading
E911 for the Mobile Workforce
The expansion of ever-faster network infrastructure combined with technologies such as VoIP, SIP trunking, and unified communications has enabled a revolution in the way people work. Employees don't just work at offices; they work from home, they work on the way to...
Continue Reading
The Cloud: More Than New Technology, It’s a Paradigm Shift
By the time business consumers determined that this “cloud thing” really had the potential to revolutionize operations, software engineers and industry experts were prepared for the increased demand for services. In fact, they had envisioned it occurring several years...
Continue Reading
The Contact Center: Inexpensive but Crucial Considerations
“You’ve got to spend money in order to make money…” “You can’t afford not to…” While these axioms tend to be overused, they are nevertheless true. When it comes to your contact center, many business owners and managers settle for good when they should have the...
Continue Reading