Blog
Our Commodores are here to help you understand and embrace cloud communications to modernize your voice and text messaging.
Blog
Our thinQers are here to help you understand and embrace cloud communications to modernize your voice and messaging.
thinQ Launches Improved Origination & Phone Number Ordering Process
We are happy to announce an improved phone number ordering workflow! In addition, there are new features on the port-in tracking page to facilitate the configuration of both origination and toll-free numbers, also known as DIDs. Phone Number Ordering In...
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thinQ Announces Upcoming Launch of its SMS and MMS Solution for Carriers
August 7, 2017, RALEIGH: thinQ, a pioneer in cloud-based communications software, has announced the upcoming launch of their SMS and MMS solutions. This announcement comes just weeks after the launch of thinQ's redesigned UI and marks a major milestone in their...
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TMC Names thinQ a 2017 Communications Solutions Products of the Year Award Winner
thinQ's Toll-Free LCR platform recognized for exceptional innovation in business-transforming communications solutions July 18, 2017, RALEIGH: thinQ announced today that TMC, a global, integrated media company, has awarded their Toll-Free Least Cost Routing (LCR)...
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thinQ Launches New Origination Interface & Adds Fifth Carrier to Toll-Free Least Cost Routing (LCR) Platform
thinQ's new origination UI greatly enhances user experience, and the addition of a fifth Toll-Free LCR carrier further reduces inbound toll-free rates while improving performance. July 11, 2017, RALEIGH: thinQ, a CPaaS pioneer, has released a more powerful and...
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AI Brings New Intelligence to the Contact Center
Artificial intelligence – or AI – has been one of the most life-changing developments of the 21st century. For the modern call or contact center, it's no different; while some believe AI will improve call center operations, others believe it will do so at the cost of...
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How ILECs & CLECs Are Thriving in the VoIP Era
Beginning with the divestiture of AT&T in 1984, passing phone calls between carriers has become increasingly complex, presenting new challenges for telecom's established systems. While ILECs & RBOCs still control the majority of land-based access lines...
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Five Ways to Apply the Power of Computer Telephony Integration
When many people think of telephony, they think of simple telephones: land lines, sometimes with private branch exchange systems or other features that have long been central to business. But computer telephony integration (CTI) – integrating telephonic systems with...
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Enjoy Enhanced Flexibility with Hybrid Unified Communications Services
Enterprises are increasingly adopting hybrid approaches to integrating unified communications (UC) technologies. This strategy offers an effective balance between infrastructure management and value. It also solves some of the most pressing challenges that come with...
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Why VoIP Origination in the Cloud?
With the advent of cloud computing, call origination has evolved. Origination, which refers to a call transferred from the PSTN to a VoIP system, can now be handled in more ways than ever before, and VoIP origination in the cloud allows you to cut costs and retain...
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